Extending the life of products with sustainable maintenance solutions

In today’s competitive market, sustainability and product lifespan are more important than ever. At Safenor, this commitment is an integral part of our portfolio and mission. We prioritise maintenance and repair alongside the delivery of new products, ensuring that our customers receive the full value of their investment.

We develop maintenance and service processes tailored to each project and the specific needs of our clients. When working with protective equipment for professionals, reliability is non-negotiable – products and solutions must always perform as intended.

To support a sustainable lifecycle for such equipment, service and maintenance are essential, particularly in extending product lifespans.

Safenor has built specialist competence in the repair and maintenance of equipment for both the Norwegian and Swedish Armed Forces. This capability is key in providing sustainable solutions, ensuring operational readiness while reducing environmental impact.

Broad Expertise

With an extensive and highly equipped workshop, Safenor manages service and maintenance for everything from diving equipment to technologically advanced products.

"We understand the value of providing reactive and proactive maintenance services to ensure products perform optimally over time. It’s all about delivering sustainability, both economically and environmentally, by repairing instead of buying replacements." -Simen Farnes, Service Manager at Safenor.

With significant knowledge in maintenance and repairs, we are able to offer a wide range of services. "We handle everything from diving torches and breathing systems to advanced sewing and textile work," Farnes explains.

Safenor’s mechanical department specialises in breathing systems and pressure testing bottles of all materials, as well as service on firefighting equipment and diving suits."We repair approximately 800 diving suits every year," says Farnes.

Building competence for Quality Assurance

To maintain quality and levels of expertise, Safenor’s staff receive continuous training on new products and technologies.  “We adapt to the products, continuously working to build competence in new areas to ensure that maintenance and repairs are performed to a quality standard as close to the manufacturer’s as possible," says Farnes. One of the goals of new training courses is for Safenor to be educated and certified for a trainer role, enabling us to conduct further courses both externally and internally. This way, we can train customers to perform maintenance themselves, ensuring that the work is done correctly and efficiently.

In this context, Safenor also provides technical support, ensuring that customers receive answers to their inquiries as quickly as possible.

Customer relationships are highly valued by Safenor, fostering close and trusted collaboration. "Many of our customers rely on us to determine whether products should be repaired or discarded. We have a strict, precise control system that accurately reports the type of damage and the repairs performed. Our experience and capability always determine whether repair or replacement is the best option," Farnes explains. "We take pride in acting with integrity and professional competence to maintain this trust."